Official Support

Linki Support

Linki is an AI playmate and smart device manager for family scenarios. Use this page to get help, troubleshoot issues, and contact our team.

App Name: Linki

Bundle Identifier: com.transsion.linkai

Contact Support

For account, device pairing, connectivity, or feature questions:

Please include your app version, device model, iOS version, and a short description of the issue.

Cannot find a device during setup.
Enable Bluetooth, keep the phone near the device, and confirm the device is powered on and in pairing mode.
Wi-Fi setup failed.
Connect the phone to the target Wi-Fi, enter the correct password, and avoid unstable hotspot networks.
Voice clone failed.
Allow microphone access, record 3–10 seconds of clear speech, and check your network connection.
Permission prompts.
Linki requests Bluetooth, camera, location (Wi-Fi name), microphone, and photo library access only when needed for the related feature.

Linki 是面向家庭场景的 AI 玩伴与智能设备管理应用。如需帮助，请通过以下方式联系我们。

请提供应用版本、设备型号、iOS 版本及问题描述，以便我们更快处理。